FAQ's

S A F E T Y    W A R N I N G

All items with small parts are packaged with clear warnings.  Safety instructions must always be adhered to and used at your own risk since the end of use is out of our control.

OUR ITEMS ARE NOT TOYS. DECORATIVE ITEMS FOR DISPLAY ONLY.
FINISHED ITEMS CONTAIN PARTS WHICH MAY BECOME A CHOKING HAZARD IF DETATCHED.
PLEASE ENSURE ITEM IS KEPT OUT OF REACH FROM CHILDREN.
DO NOT ALLOW CHILD TO PLACE ITEM IN MOUTH.
DO NOT PLACE ITEM AROUND BABY SLEEPING SPACE.
PLEASE ALWAYS FOLLOW SIDS GUIDELINES.
ALL CARE HAS BEEN TAKEN IN THE CONSTRUCTION AND INSPECTIONS MADE BEFORE PACKAGING, HOWEVER, IF ANY ITEMS BECOME
DETACHED, PLEASE DISPOSE OF IMMEDIATELY AND REPORT TO US.

 

I N S T A L L A T I O N

Our Wall Decals© are designed with a unique backing method © which has been exclusively designed to allow ease of use.   They DO NOT include adhesive, since the final use is out of our control.

Customer may choose their choice of adhesive that is safe on their chosen surface.  Popular choices are Blu/Uhu Tak or 3M Removable Strips.   Please ensure they are well secured.

Always make sure Safety Warning is followed for positioning in a safe manor away from the reach of children, and away from a baby/child’s sleeping space in-case of detachment.

 

C O P Y R I G H T  ©

All products, included, but not limited to, the design concept, backing method design, shape, elements and aesthetics are the property of Little Custom Creations and as such protected by Australian and International Copyright and other Intellectual Property Laws. 

Any unauthorised reproduction or copying of the products belonging to Little Custom Creations will result in legal action.

Please CONTACT US if you have any further questions regarding the information above.

 

P R E O R D E R S

Pre-Order month indicates the month of the production run that the item will be allocated to, and be completed and sent out BY THE END of that Pre-Order Month.  If purchasing from various Pre-Order dates, the whole order will be sent at the time of longest Pre-Order Month.  You will receive an email confirmation upon order placement, and, at the time of despatch.  If you did not receive an email upon order placement, please check your email spam folders.

 

P A Y M E N T

Our store accepts the following payment methods:

Credit Card via Shopify Payments

PayPal Payments with PayPal Express Checkout

AFTERPAY! Payments are fully integrated with the store’s online checkout. All you need to do is choose Afterpay to pay via your Afterpay account as your payment option when you’re ready to buy.

 

S H I P P I N G

Once your items have been shipped you will receive a shipping notification via email – please check your spam folders, with tracking information where applicable.

Within Australia -

Regular and Express Post options via Australia Post.

International -

Once you have selected the items you wish to purchase, please proceed to the shipping section of the checkout to enter your location for postage options and pricing.  Upon proceeding, pricing will convert from Australian Dollars to your location currency.  If your location is not available, please contact us asap at littlecustomcreations@gmail.com and we will check postage and add to the postage zones.  Any Customs or Duty fees are the responsibility of the customer but we always help to try and keep the Custom Clearance value as low as possible so you can avoid any further fee’s.  Please contact us if you have any queries on this matter.

 

R E T U R N S

We are sure you will adore your product.  If for any reason you are not happy, you may advise us of the return request within 7 days of receipt of your parcel, and if approved, must be returned at your return postage cost in the original unused condition.  Once we receive your item, we will confirm approval of refund, minus a 15% process fee.

If you request to cancel your preorder and contact us with your request beyond 24 hours of purchase, a 15% fee will incur to the refund, which are the fee’s that we are charged for your original transactions.

We reserve the right to refuse refund requests we feel are irreasonable.

 

P R I V A C Y

Any information we receive from you via our website is purely to effectively deliver your purchased, or to communicate information that you have agreed to receive.  We will never share your information with any other party under any circumstances or take advantage of your details.  All your information is securely stored.